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IT and ‘the business’

This is a very interesting article with many insights for those who are considering outsourcing and those who are not.
Point 4 can be generalised beyond migration to the cloud. There is often a tension between business needs and IT. It quotes Phil Fersht of HfS Research:

However, IT professionals must tool-up to deliver cloud to their business stakeholders, otherwise they risk a gap growing between business demand and IT supply

A close alignment between the business and IT is vital for the delivery of value.

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